{"id":103641,"date":"2026-10-21T08:25:00","date_gmt":"2026-10-21T07:25:00","guid":{"rendered":"https:\/\/sailproof.shop\/?p=103641"},"modified":"2026-10-21T08:25:09","modified_gmt":"2026-10-21T07:25:09","slug":"el-cliente-que-confio-en-sailproof-desde-el-primer-dia","status":"publish","type":"post","link":"https:\/\/sailproof.shop\/es\/el-cliente-que-confio-en-sailproof-desde-el-primer-dia\/","title":{"rendered":"El cliente que confi\u00f3 en SailProof desde el primer d\u00eda"},"content":{"rendered":"\n

C\u00f3mo una simple solicitud de atenci\u00f3n al cliente nos record\u00f3 lo que realmente representa SailProof.<\/p>\n\n

D\u00f3nde empez\u00f3 todo<\/strong><\/h2>\n\n

Para quienes no conozcan nuestra historia, todo empez\u00f3 en 2020 con una campa\u00f1a en Kickstarter. Cuando lanzamos SailProof, cada pedido significaba mucho m\u00e1s que una venta: era una muestra de confianza. La gente apostaba por un producto completamente nuevo, que llegaba a un mercado en el que a\u00fan no estaba presente y que respond\u00eda a una necesidad muy espec\u00edfica dentro del sector n\u00e1utico.<\/p>\n\n

Desde entonces, han pasado seis a\u00f1os llenos de aprendizajes, nuevos productos<\/a>, retos, errores y grandes hitos. Hemos visto nuestras tabletas a bordo de barcos de la Copa Am\u00e9rica<\/a>, en campa\u00f1as de IMOCA<\/a>, en la Vend\u00e9e Globe e incluso en la Ant\u00e1rtida. Pero por encima de todos estos logros, las personas que confiaron en nosotros desde el principio siguen siendo el centro de todo lo que hacemos. Por eso, esta historia es tan especial para nosotros.<\/p>\n\n

Una tableta, un barco y catorce a\u00f1os<\/strong><\/h2>\n\n

Hace poco, B\u00f8rre Lien, uno de nuestros primeros clientes de Kickstarter, se puso en contacto con nosotros para solicitar asistencia. Su tableta SailProof <\/a>original, que compr\u00f3 en los inicios de nuestra aventura, segu\u00eda funcionando y acompa\u00f1\u00e1ndole en el agua.<\/p>\n\n

Lo que hizo que esta historia fuera a\u00fan m\u00e1s especial fue el barco al que hab\u00eda acompa\u00f1ado durante todos estos a\u00f1os: un Knarr cl\u00e1sico construido en 1948, que B\u00f8rre restaur\u00f3 con mucho cari\u00f1o a lo largo de 14 a\u00f1os. La restauraci\u00f3n se complet\u00f3 finalmente este a\u00f1o, en 2026, y nuestra tableta hab\u00eda formado parte de ese viaje, navegando a bordo de un barco cuya historia refleja los mismos valores en los que creemos: el trabajo bien hecho, la paciencia y la construcci\u00f3n de productos pensados para durar. B\u00f8rre solo necesitaba ayuda para identificar el cable compatible adecuado. <\/p>\n\n

\"Børre
B\u00f8rre al tim\u00f3n de su Knarr de 1948 restaurado, con su perro a su lado y una de las primeras tabletas SailProof en la mano.(c) B\u00f8rre Lien.<\/figcaption><\/figure>\n\n

Mucho m\u00e1s que una solicitud de asistencia<\/strong><\/h2>\n\n

Para nosotros, no se trataba solo de una consulta sobre un cable, sino de una oportunidad para devolverle a B\u00f8rre la confianza que deposit\u00f3 en nosotros hace a\u00f1os. Le ayudamos a identificar el cable adecuado, se lo enviamos enseguida y le aseguramos que en SailProof seguir\u00edamos a su lado para cualquier necesidad que pudiera surgir en el futuro. Poco despu\u00e9s, recibimos un mensaje que nos lleg\u00f3 al coraz\u00f3n:<\/p>\n\n

\u00abNunca me hab\u00eda tratado tan bien ninguna empresa\u2026 Despu\u00e9s de la respuesta que recib\u00ed de SailProof, puedo recomendar de todo coraz\u00f3n tanto vuestros productos como vuestro servicio de atenci\u00f3n al cliente\u00bb.<\/p>\n\n

Ese mensaje es precisamente la raz\u00f3n por la que hacemos lo que hacemos.<\/p>\n\n

B\u00f8rre tambi\u00e9n comparti\u00f3 algunas fotos del barco, de nuestra tableta y de \u00e9l mismo navegando con ella. Ver una de las primeras tabletas SailProof en uso a bordo de un Knarr de 1948, restaurado con tanto esmero, nos record\u00f3 de una forma muy especial por qu\u00e9 emprendimos este camino.Algunos clientes pasan a formar parte de nuestra historia. B\u00f8rre es uno de ellos.<\/p>\n\n

\"Una
Toda la familia a bordo: la mujer de B\u00f8rre y sus dos hijos, con la tableta en la mano, disfrutando del barco que \u00e9l dedic\u00f3 14 a\u00f1os a restaurar. (c) B\u00f8rre Lien.<\/figcaption><\/figure>\n\n

Lo que significa realmente la fiabilidad<\/strong><\/h2>\n\n

En el sector n\u00e1utico, la fiabilidad no depende solo del dispositivo. Tambi\u00e9n consiste en saber que hay alguien al otro lado cuando necesitas ayuda. Seis a\u00f1os despu\u00e9s de realizar su pedido a trav\u00e9s de Kickstarter, B\u00f8rre sigue navegando con la misma tableta. Esa es precisamente la relaci\u00f3n que queremos construir con nuestros clientes.<\/p>\n\n

\"Un
Catorce a\u00f1os de restauraci\u00f3n paciente, culminada en 2026. Un Knarr de 1948 construido para durar, igual que la tableta que lo acompa\u00f1\u00f3 durante toda esta traves\u00eda. (c) B\u00f8rre Lien.<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"

C\u00f3mo una simple solicitud de atenci\u00f3n al cliente nos record\u00f3 lo que realmente representa SailProof. D\u00f3nde empez\u00f3 todo Para quienes no conozcan nuestra historia, todo empez\u00f3 en 2020 con una campa\u00f1a en Kickstarter. Cuando lanzamos SailProof, cada pedido significaba mucho m\u00e1s que una venta: era una muestra de confianza. La gente apostaba por un producto […]<\/p>\n","protected":false},"author":2,"featured_media":103644,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[707],"tags":[944,945,551,789],"class_list":["post-103641","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tabletas-resistentes","tag-cliente","tag-opinion","tag-tablet-es","tag-waterproof-es"],"yoast_head":"\nEl cliente que confi\u00f3 en SailProof desde el primer d\u00eda - SailProof shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sailproof.shop\/es\/el-cliente-que-confio-en-sailproof-desde-el-primer-dia\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"El cliente que confi\u00f3 en SailProof desde el primer d\u00eda - SailProof shop\" \/>\n<meta property=\"og:description\" content=\"C\u00f3mo una simple solicitud de atenci\u00f3n al cliente nos record\u00f3 lo que realmente representa SailProof. D\u00f3nde empez\u00f3 todo Para quienes no conozcan nuestra historia, todo empez\u00f3 en 2020 con una campa\u00f1a en Kickstarter. Cuando lanzamos SailProof, cada pedido significaba mucho m\u00e1s que una venta: era una muestra de confianza. 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