{"id":4173,"date":"2024-12-06T11:04:24","date_gmt":"2024-12-06T10:04:24","guid":{"rendered":"https:\/\/sailproof.shop\/support\/"},"modified":"2026-03-24T14:34:45","modified_gmt":"2026-03-24T13:34:45","slug":"support","status":"publish","type":"page","link":"https:\/\/sailproof.shop\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4173\" class=\"elementor elementor-4173 elementor-3583\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f39d844 e-flex e-con-boxed e-con e-parent\" data-id=\"f39d844\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b2e20c elementor-align-left elementor-widget__width-inherit cstm-breadcrumb elementor-widget elementor-widget-breadcrumbs\" data-id=\"7b2e20c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/sailproof.shop\/fr\/\"><img decoding=\"async\" class=\"breadcrumb-logo\" src=\"\/wp-content\/uploads\/2024\/10\/sailproof-logo-icon.svg\" alt=\"\"> Accueil<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dc8bf0 elementor-widget elementor-widget-heading\" data-id=\"0dc8bf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3124245 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3124245\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre support est g\u00e9r\u00e9 par Zoho Desk, une plateforme robuste o\u00f9 vous pouvez acc\u00e9der \u00e0 des ressources utiles, parcourir les questions fr\u00e9quemment pos\u00e9es et soumettre facilement des tickets de support pour obtenir l\u2019assistance dont vous avez besoin.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a145b17 e-flex e-con-boxed e-con e-parent\" data-id=\"a145b17\" data-element_type=\"container\" data-e-type=\"container\" id=\"contact\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-617faa0 e-con-full form-submit-hide e-flex e-con e-child\" data-id=\"617faa0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a17d697 e-con-full e-flex e-con e-child\" data-id=\"a17d697\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-140ad91 elementor-widget elementor-widget-heading\" data-id=\"140ad91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00342ca elementor-widget elementor-widget-text-editor\" data-id=\"00342ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Acc\u00e9dez ici \u00e0 notre centre d\u2019aide qui regroupe les questions les plus courantes, des trucs et astucs pour exploiter au mieux vos produits SailProof.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76d11dc animated-slow elementor-invisible elementor-widget elementor-widget-button\" data-id=\"76d11dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/sailproof.zohodesk.eu\/portal\/fr\/kb\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Centre d'aide<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-06616e6 e-con-full form-submit-hide e-flex e-con e-child\" data-id=\"06616e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9a254da e-con-full e-flex e-con e-child\" data-id=\"9a254da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86c4c63 elementor-widget elementor-widget-heading\" data-id=\"86c4c63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a47ef97 elementor-widget elementor-widget-text-editor\" data-id=\"a47ef97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Cr\u00e9ez un ticket pour obtenir une aide rapide de la part de notre \u00e9quipe (nous r\u00e9pondons dans les 24 heures). Acc\u00e9dez au suivi de vos tickets en cours et \u00e0 votre historique.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d4cea5 animated-slow elementor-invisible elementor-widget elementor-widget-button\" data-id=\"0d4cea5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/sailproof.zohodesk.eu\/portal\/fr\/signin\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cr\u00e9ez un ticket<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8734c0f e-flex e-con-boxed e-con e-parent\" data-id=\"8734c0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f85623e e-con-full form-submit-hide e-flex e-con e-child\" data-id=\"f85623e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22113ab elementor-widget elementor-widget-heading\" data-id=\"22113ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour toute autre demande, prenez contact avec nous<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e43ab87 elementor-widget elementor-widget-text-editor\" data-id=\"e43ab87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous \u00eates une entreprise qui cherche \u00e0 collaborer avec nous, un partenaire pr\u00eat \u00e0 unir ses forces ou un ambassadeur d\u00e9sireux de faire la diff\u00e9rence? Remplissez le formulaire ci-dessous et commen\u00e7ons \u00e0 construire quelque chose d\u2019incroyable ensemble! <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-feff267 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-html\" data-id=\"feff267\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form name='zsWebToCase_177657000002019780' id='zsWebToCase_177657000002019780' action='https:\/\/desk.zoho.eu\/support\/WebToCase' method='POST' onSubmit='return zsValidateMandatoryFields()' enctype='multipart\/form-data'>\n         <input type='hidden' name='xnQsjsdp' value='edbsnd19580a4e9f06e6e8ca7856389b81740'\/>  <input type='hidden' name='xmIwtLD' value='edbsn6f70dfd2a7a9c575237ddab7ff2d657cb54f733d06fe84ef42e23f70797c685a'\/>  <input type='hidden' name='xJdfEaS' value=''\/>  <input type='hidden' name='actionType' value='Q2FzZXM='\/>   <input type=\"hidden\" id=\"property(module)\" value=\"Cases\"\/>  <input type=\"hidden\" id=\"dependent_field_values_Cases\" value=\"&#x7b;&quot;JSON_VALUES&quot;&#x3a;&#x7b;&#x7d;,&quot;JSON_SELECT_VALUES&quot;&#x3a;&#x7b;&#x7d;,&quot;JSON_MAP_DEP_LABELS&quot;&#x3a;&#x5b;&#x5d;&#x7d;\"\/> <input type='hidden' name='returnURL' value='https&#x3a;&#x2f;&#x2f;sailproof.shop&#x2f;fr&#x2f;support&#x2f;'\/>\n         <table border='0' cellspacing='0' class='zsFormClass'>\n            <tr >\n               <td align='left' width='100%'><input type='text' maxlength='120' name='First Name' value='' placeholder=\"Pr&eacute;nom*\" required=\"required\" class=\"elementor-field elementor-size-sm  elementor-field-textual\"\/><\/td>\n            <\/tr>\n            <tr >\n               <td align='left' width='100%'><input type='text' maxlength='120' name='Contact Name' class='manfieldbdr elementor-field elementor-size-sm  elementor-field-textual' placeholder=\"Nom*\" required=\"required\"\/><\/td>\n            <\/tr>\n            <tr >\n               <td align='left' width='100%'><input type='email' maxlength='120' name='Email' value='' class='manfieldbdr elementor-field elementor-size-sm  elementor-field-textual' placeholder=\"E-mail*\" required=\"required\"\/><\/td>\n            <\/tr>\n            <tr >\n               <td align='left' width='100%'><input type='text' maxlength='255' name='Subject' value='' class='manfieldbdr elementor-field elementor-size-sm  elementor-field-textual' placeholder=\"Sujet*\" required=\"required\"\/><\/td>\n            <\/tr>\n            <tr >\n               <td align='left' width='100%'><textarea  maxlength='3000' name='Description' class='manfieldbdr elementor-field-textual elementor-field  elementor-size-sm' placeholder=\"Message*\" required=\"required\"><\/textarea><\/td>\n            <\/tr>\n            <tr>\n               <td>\n                  <div id='zsCaptchaLoading'><strong>Loading...<br><br><\/strong><\/div>\n                  <div id='zsCaptcha' style='display:none;'><img src='#' id='zsCaptchaUrl' name=\"zsCaptchaImage\"><a href='javascript:;' style='color:#00a3fe; 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