Is a screen protector required?

Your Tablet is equipped with a Gorilla Glass, so no additional protection is required.

How do I charge my tablet with a 12 volts source on the boat?

To get the best charge, we suggest using a Quick Charge 3.0 compatible USB cigarette lighter adapter or installing USB sockets to the same standard.
In addition, we also advise you to use a good quality cable, preferably “fast charge”, and as short as possible.

What applications do you recommend for boat navigation?

The choice is huge, all the navigation apps available for Android 10 are usable. The most common are:
Navionics Boating, Aqua Map Marine (a special offer is available when purchasing the tablet), Savvy-navvy, C-Map, OpenCPN, Qvtlm.
You can also use routing applications like: Sailgrib WR, our favorite: don’t forget to test the 90 days free premium version when buying your tablet, or Avalon Offshore.
For the rest, there are quite a few interesting ones: Windy for wind forecasts, SailfreeGPS for displaying different data (and the anchorage alarm function). In terms of anchorage alarms, there is also My Anchor Watch or Sailgrib AA.

how to get help on android 10?

Our support is limited to the tablet itself; we cannot ensure support on Android features. For this, we suggest you refer to the Android help offered by Google:
You will also find many other sources of information on the Internet.

How to install an SD memory card?

To be usable, an SD card must be formatted to FAT32. It is possible to reformat the card on the tablet. Important note: you will lose all the data on the card.
There are 2 ways to use the card, either as a tablet memory extension (internal storage) or as an external (portable) memory.
When you use the card as an extension of the internal memory, the tablet will automatically place the data on the card whenever possible:
– Go to Settings / Storage, choose SD card, then click on the top left 3 dots and then format as internal memory.
– Go back to “Storage”, click on “Internal shared storage” and activate the storage manager.
– Go back to “Storage”, click on “SD card” and then on the 3 dots in the top right: you can then click on “Transfer data” to transfer everything that can be on the card.

If you want to go back to external memory use, go back to Storage / SD Card, click on the 3 dots, and choose “Format as portable memory”.

How do I transfer files from a PC?

Google has deleted “USB mass storage” mode in Android 10.
To access the tablet from a PC, you must enable the developer options (go to “About phone” then tap 7 times on “Build number”).
You will have access to the “Developer options” under “System” / “Advanced”. You will then have to enable the “USB debugging” mode. Then you go down a little further, click on “Default USB Configuration” and in this menu you choose “File Transfer”.
Now you will have to reboot the tablet. Note that, on some PCs, to access the tablet, you must first connect the USB cable between the tablet and the PC and then restart the tablet.

How do I keep the screen on permanently?

In Android 10, it is no longer possible to set the screen to keep it permanently on. Therefore, this function has often been added to navigation applications. This is the case, for example, with:
– Navionics Boating (Menu/ Settings/ Screen on)
– AquaMap: in the settings, choose “disable screen timeout”
– OpenCPN: click on 3 dots at the top right, then OpenCPN settings, then “Display” / “Do not put in standby”
– Sailgrib WR (when Navigation mode is on)

You can also use an application like Keep Screen On 

How do I switch from smartphone type display to tablet type?

The “default” display behaves like a smartphone. If you go to Settings/Display/Advanced/Display Size, you will see that the display is set to “Default”: drag the cursor to the left or press “-“ and you will get the Tablet display (and the screen rotation).
Note that in Settings/Display you can also adjust the font size.

NB: You may need to restart the tablet.

How do I switch to full screen mode?

In Android 10 and 11, there is no full screen mode activation in the settings. You can nevertheless install an application that will offer it, like this one:

Which 4G frequency is usable in the United States?

Note: Even if the EMEI is not recognized by the Carrier, which is not strange because we work with an industrial factory and they don’t have to publish the EMEI in the public domain, your tablet is usable with a large number of 3G/4G frequencies.

Here are the 4G frequency bands compatible with our tablet:
LTE-FDD: B1 B2 B3 B4 B5 B7 B8 B20
LTE-TDD: B38 B39 B40 B41
You’ll find on this chart the bands used by the main US carriers:

US main broadbands

Haven’t found the answer you needed? Please don’t hesitate to open a ticket on our support page